SHIPPING POLICY

In Indajani we seek your products arrive in the shortest possible time and in perfect condition. For this reason we only work with the best couriers under the following terms and conditions::

Shipping costs include packaging, handling and shipping. If your payment is credited before 11:00 am (Mexico City time) on a business day, your package will be sent the same day. Otherwise the package will be sent the next business day. Thereafter counted weekdays delivery.

Deliveries are only Monday to Friday, although in some areas the courier could deliver on Saturdays.

By purchasing you agree that there may be delays in delivery caused by the courier company hired.

All shipments are insured free of charge, until such time as they are delivered.

For your convenience and safety, shipments are door to door, that is, delivery will be made in the destination address.

The customer must provide accurate and correct address for delivery of the products. In the event that the package can not be delivered because of errors in the delivery address attributable to the purchaser, it must cover the amount of another shipment to be delivered.

We will provide you a link that allows you to trace the shipment on the website of the courier.

The delivery schedule can be at any time of day. In the case of a person not receiving the package, we will try again within 24/48 hrs. following business. The amount of scheduled appointments is up to three delivery attempts. After attempts, the merchandise back to our store and you will pay a new shipment.

Upon receipt of your package, we recommend checking that is undamaged or impaired, if so we ask please do not receive it, write comments on the ballot in the mail and report it immediately to the area of Customer Service by phone (01- 951) 1271773 or via email at [email protected] Otherwise Indajani not be liable for any damages of any present products.

Further clarification of the reports of the couriers, please write to [email protected]

 
Domestic Shipping

 

Shipment Ordinary

Delivery 3 to 6 working day

0-30 kilos: $ 150

Shipment Urgent

Delivery 1 to 2 working day

0-4.9 kilos: $ 200

5 to 6.9 kilos: $250

7 to 7.9 kilos: $300

8 to 8.9 kilos: $350

9 to 10 kilos: $400

Subject to coverage. If no coverage will be made by sending regular service and the delivery time can be extended to 5 business days

 
International Shipping

International orders are subject to taxes and duties that are the responsibility of the client and must be paid to receive the shipment. Please contact your customs office for more information on these taxes, tariffs and restricted products. These vary from country to country.

> The estimated delivery time for international orders depends on the destination and the selected parcel. This delivery time can be within the range of 5 to 30 business days.

International shipments can be by UPS, DHL or Correos de México and are governed by the same terms and conditions as domestic shipments. To know the cost of the international shipments it is necessary to add to the shopping cart the products that interest you and write your shipping address. The system will show you the various shipping options and their costs.

It is understood that when you purchase agree to these terms and conditions of our shipping policy. The terms and conditions Delivery Policy may change without notice.